Text Messaging – Let’s Be More Mindful

Text messages have no tone or verbal cues to determine fully and accurately what was intended.  To say they can be easily misunderstood is an understatement. It’s not like a phone call – where you decide whether to answer and have the conversation at all, re-direct things mid-stream because the train has left the tracks, or prevent the conversation from going off the rails entirely.

For Senders .  . .

  • Should it even be a text? Certain topics should never go in a text. If you can’t say it to them, you should not text it to them. If it’s an emergency – only text to ask that the person call you.
  • Consider the timing – we often have notifications that ping or pop-up that can interrupt or distract us. Think about the rhythm of the receiver’s personal life – are they getting kids setup for school, working, having dinner, putting kids to bed, or is it the time when they decompress from the day?
  • Wait for a response. Avoid sending repeated messages on the same topic – or sending “did you get my text?” very shortly thereafter. Sometimes no response is a response.

For Receivers . . .

  • You can set boundaries – when you prefer a call, when not to expect a response (e.g. work hours or dedicated family time), etc.
  • You can choose not to respond at all – not every text requires a response.
  • You can decide how to respond – if you perceive a negative tone or attitude be careful not to match it. Pick up the phone and have a conversation. Friendships and family relationships have been damaged and not easily repaired in an exchange of text messages.
  • You can decide when to respond – activating “do not disturb” settings and include an auto-reply for certain periods in your day (it references driving but can be set up for any purpose).

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